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Tag: satisfaction

All About Channel Marketing Strategy

All About Channel Marketing Strategy

A channel marketing is any player or combination of players who work together in order to easily and speedily bring any good or service to end consumers.

Some of the main reasons why manufacturers and marketing firms use intermediaries are:

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Leadership: Customer Satisfaction And Wait Times

I have noticed that customer’s reported pain levels correlated with increased wait times. Management of wait times, I believe that this is an important factor in improving patient and customer satisfaction. I intend to illustrate this with a review of my experience.

I have over twenty years of successful history in health care leadership and entrepreneurship. I led an organization to the top 2% in physician satisfaction as measured by Press Ganey, a renowned auditor of customer satisfaction in health care.

My first observations on patient’s perception of satisfaction based on variation versus averages occurred when I owned and operated a physical therapy clinic.

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